Design Your Own FAQ

DESIGN TOOL QUESTIONS

Can I customize my shed beyond the layouts provided?

Absolutely! The layouts on this tool consist of our most popular orders. Want to add more windows or doors? You certainly can. Call us today at 866-WOODTEX to place your custom order.

How accurate are the colors?

We have matched the colors as closely as possible to what you will see in real life! If you want to see photos of actual buildings, you can probably find your color combination in our inventory section.

What is the accent color used for?

This color selection determines the color of your shutters and flower boxes should you choose to add them to your shed.

What happens when I Save My Shed?

We will email you a photo of your design along with the selections you have chosen. You can use this email to show your spouse or anyone else that is involved in your shed purchase. And yes, you can save as many as you would like!


UPGRADES & SIZES

Windows

What size are the windows?

Our standard window is 24×36. The larger windows are 30×36.

Are the shutters and flower boxes made out of wood?

Yes, they are made out of the same LP® Wood Products that we use on our sheds, which are protected against fungal decay and termite damage.

Doors

What size is the single wood shed door?

The single wood shed door is 3ft wide.

What size are the double wood shed doors?

All double wood shed doors are 6ft wide except for the 4ft wide double door option offered on The Standard.

What size are the garden shed doors?

The garden shed door is 6ft wide.

What size are the fiberglass 9-lite doors?

The fiberglass 9-lite doors are 36” wide.

What size are the garage doors?

There are two sizes of garage doors. 8’x7’ and 9’x7’. You will always get the largest door your shed will allow.

Ramps

Do I need a ramp?

If you are going to park your mower, riding toys, motorcycle, or any vehicle inside your shed, it is a good idea to purchase a ramp.

So I can park my vehicle in a shed!?

You bet your bottom dollar. You will want to choose our Classic or Gambrel shed models, as they are built with 2×6 floor joists, 12” on center, along with a floor sturdy enough to hold a pickup!

Which ramp should I choose?

If your shed is on unlevel ground and has to be blocked to level it out, only the Deluxe Ramp system will work for you. One benefit of the Deluxe Ramp system is that you can easily lift them and store them inside your shed when not in use. If your shed is on level ground, and you want something more sturdy for a large riding lawn mower or vehicle, the heavy duty ramp is the wise choice.

What is the width of the heavy duty ramp?

The heavy duty ramp is built to fit the width of your doors.

How long are the boards on the deluxe ramps?

We offer the deluxe ramp in 4ft and 6ft lengths. If you order those online, a customer care advisor will clarify with you after the sale which would work better for you.


GENERAL SHED QUESTIONS

What size shed is right for me?

Measure the large items you will be storing (lawn mowers, etc.) and give yourself a few feet to walk around those items. Most customers say they wish they would have bought a larger shed, so if you have the room, choose one size larger than you think you’ll need.

What will my shed be constructed of?

Woodtex uses the finest materials, including 4×6 notched runners, 2×6 pressure-treated floor joists, 5/8” LP® ProStruct Flooring (except the Gambrel and Classic, ¾”), LP® SmartSide or LP® Lap Siding (both resistant to termites and rot), 2×4 rafters with 7/16” OSB roof sheathing, and your choice of shingles or metal roofing.

Do you sell shed parts, windows, doors, other supplies?

We will be happy to help you replace something that got damaged on your shed, but generally, we are not a supply company and do not sell parts.

Where can I see a shed in person?

Type in your zip code at https://www.woodtex.com/locations/ to find the nearest retail location.


POST ORDER PROCESS

What happens after I place my order?

You will get a follow-up phone call from our Customer Care team going over all the details of your order and make sure we have the right information needed to start your shed build. At this time, you will get an estimate on when to expect your delivery.


DELIVERY

Do you deliver to my area?

We sure hope so! Enter your zip code into the pricing calculator on the design your own tool to see if we are in your area.

Do I need to be home for Woodtex to deliver my shed?

Someone needs to be at the delivery location to show the delivery professional where to place the shed. Your delivery professional will also do a complete walk-through to insure your satisfaction.

How long will it take for Woodtex to build and deliver my shed?

About 4 weeks. Lead times vary depending on season. A customer care advisor will call you after you place your order to go over the details.

Will my shed come fully assembled?

Yes! The shed will be placed in your yard fully assembled, leveled by our professional delivery technicians, and ready to use.

What if the entrance to my yard is not wide enough due to trees, fences, or neighbors?

We will be happy to build your shed on-site for an additional cost. Please add two weeks to the delivery time. Woodtex does not take down fences or remove trees.

Does delivery cost extra?

No! Delivery and set up is included in the price of your shed.

Should delivery drivers receive a tip?

A tip is not necessary but is not prohibited.

How will I know when my shed is coming?

Our transportation director will call you to schedule your delivery date and time as soon as your new shed is built.


SITE PREPS & PERMITS

Does Woodtex do the site prep?

No, we do not. The site prep needs to be completed before we arrive with your new shed. All the details are here. https://www.woodtex.com/buy/storage-shed-foundations/

What about restrictions or permits?

You are responsible to check with your HOA, county, and/or city for any restrictions and to obtain any necessary permits. Woodtex does not pull any permits for your shed.

Are your installers/drivers insured?

Yes, they are. If your town requests proof of liability, please call us.

Will you haul away my old shed?

No, Woodtex will not pick up or take away an old shed. If you would like the shed moved within your yard, we can arrange that. Call us!

I have a concrete pad. Can you place my new shed on that?

Yes, we can!

Can my shed be moved after it has been delivered?

Yes, your shed is portable and can be moved across your yard or across town. Please call us for pricing.


WARRANTY

What are the warranties on my new shed?

We will deliver your shed free of defects! We will provide a 1-year limited warranty covering all materials and parts from the very base of the floor to the last shingle on the roof. In addition, LP® provides a 50-year warranty on the LP® Siding, the Architectural Shingles are covered by a 35-year warranty, the metal roofing is a 40-year premium metal and our floors are a 10-year water resistant LP® Pro Struct Flooring.

What if I’m unhappy with my purchase?

We offer a 90-Day Money Back Satisfaction Guarantee. Please see the details here. https://www.woodtex.com/buy/90-day-money-back/


PAYMENT & RETURNS


How does payment work?

When you purchase online, a 50% deposit is required. The balance is due upon delivery of your shed. We also offer a 3% discount if you choose to pay in full up front!

How does Rent to Own work?

Rent To Own is a simple, affordable program designed to allow you to have your dreams now and pay as you go, month to month! No credit check required. Choose from our 24-month, 36-month, 48-month, or 60-month programs. Should life throw you a curve ball or you simply don’t need the building, simply call us, and we will return the building at no further cost or obligation. Compare this to financing with a bank where you are forced to continue payments or experience foreclosure.

Can I finance my shed?

Yes! You don’t have to let a small budget keep you from getting what you really want or need. That’s why Woodtex offers Promotional Financing Options when your purchase is made with a Home Design Credit Card issued by Synchrony Bank. Apply Online

What if I’m unhappy with my purchase?

We offer a 90-Day Money Back Satisfaction Guarantee. Please see the details here. https://www.woodtex.com/buy/90-day-money-back/

What type of payment does Woodtex accept?

All major credit cards and personal checks.   CALL US

Who do I call if I have a question?

Call 866-WOODTEX. We have answers!


CALL US!

Who do I call if I have a question?

Call 866-WOODTEX. We have answers!